The international management of investment funds Fidelity has recently conducted a study on the current status of investors throughout Europe. In collaboration with the consulting firm TNS Sofres, conducted a survey in eleven European countries and consulted to some nine thousand investors and savers of different branches to get their opinion on some important points about their role in the financial market.

According to Sebastian Velasco, Director General of the manager in Spain, the findings of this study are categorical. Decidedly, the economic crisis is affecting all investors, undermining their confidence in banking institutions and financial advisers. The survey also reveals a lack of concern by European investors in general and Spain in particular of alternatives with respect to financial products traded in the market and its functioning.

Another striking data of this study is that Spain is the largest number of investors who openly admit not knowing about the products in which they place their capital. Over 20% of respondents recognized buy assets without knowing in detail its operation. According to Velasco, the practice is often very risky because it discourages the investor at the first setback, he suggested further address the crisis. The survey also reveals that this percentage, the vast majority are young people who take their first steps in the business world and therefore try their luck like a game of chance.

Returning to the continental level, another revealing data on the loss of investor confidence, takes into account the role of the consultants hired. Nearly sixty percent of respondents believe that your advisor gives priority to personal interests of the client, hesitating in most cases the transparency of transactions. Among European countries with more dissatisfaction with this issue is France, with a seventy-five percent of all respondents and Spain with sixty six percent.

In the opinion of the Director of Fidelity, this study marks the clear from the financial jargon that is not fulfilling one of the basic premises of customer service. Provide clear advice based on listening to the concerns of the investor and aimed at satisfying their needs.